One team, start to finish
The people who design your programme are the people who run it on the ground. No handover, no dilution.
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About the house
You dream it, we create it
A full service incentive travel house, Professional Conference Organiser and Destination Management Company for Uganda, Rwanda, Kenya, Tanzania, Zanzibar, Ethiopia and Madagascar.
Our story
Three businesses in one team.
We are an incentive travel house, a Professional Conference Organiser and a Destination Management Company — deliberately, because the programmes we run rarely stay in one lane.
A congress needs a pre-tour. An incentive needs a plenary session and an awards dinner. A board retreat needs gorilla permits secured eleven months out. Keeping creative, logistics and ground operations under one roof is what lets us hold a promise made in the proposal all the way to the airport farewell.
Our people live in the destinations they sell. That means real relationships with lodge owners, park authorities, convention bureaux, airlines and the drivers and guides who ultimately decide whether your guests have a good day.
7
Destinations covered
18+
Years on the ground
40,000
Delegates moved
96%
Client rebook rate
How we work
Four commitments we make on every programme.
Owned local operations
Our own guides, vehicles and coordinators in the destinations we sell — not a chain of sub-contractors.
Transparent budgets
Line-by-line costing, clear commissions, no surprises between the proposal and the final reconciliation.
Responsible by default
Community lodges, conservancy fees, plastic-free logistics and guides paid properly, written into the plan.
The team
The people behind your programme.
Mercy Nabwire
Managing Director
Eighteen years in East African travel, and the person who signs off every programme before it goes out of the door.
Daniel Okello
Head of Incentives
Designs the reward programmes. Ex-hotelier, so he knows exactly what a contract does and does not promise.
Aisha Hassan
Head of Conferences (PCO)
Runs congresses from bid document to final reconciliation, with a registration platform she is genuinely fond of.
Jean Paul Uwase
Rwanda Operations Manager
Based in Kigali. Holds the relationships with the park authority that get groups the gorilla families they want.
Stella Achieng
Client Services Manager
Your day-to-day contact once a programme is confirmed. Answers email faster than anyone should.
Brian Ssemwanga
Head Guide, Uganda
Twelve years guiding in Uganda's parks and the reason our post-congress extensions get the reviews they do.
In their words
What clients say.
“They took a brief for 400 delegates and gave us back a programme we could actually sell internally. Registration, hotels, the safari extension — one team, one invoice, no drama.”
Ruth KavumaCongress Chair, Pan-African Medical Association
“Our top performers have been to Dubai, Bali and Cape Town. Two years later they are still talking about the morning in Bwindi. Nothing has ever come close.”
Marcus FeldVP Global Sales, Nordwind Group
“The site inspection sold it. They drove us every transfer route, walked every venue and told us honestly which lodge would not work for our group size.”
Priya RamanHead of Events, Meridian Financial
“Four thousand delegates, three cities, one operations team. The final reconciliation landed twelve days after the closing plenary and matched the budget line for line.”
Dr Samuel OtienoSecretary General, East African Science Council
Questions
Frequently asked
For incentive groups and congresses, nine to twelve months is comfortable. Gorilla permits, Serengeti camps in migration season and exclusive-use resorts should be held even earlier. We can work to shorter timelines — tell us what you have.
From a twelve-person board retreat to a four-thousand-delegate congress. Above about 150 guests we usually recommend exclusive-use properties, which changes the programme structure considerably.
Yes. As a PCO we run the full delegate journey: registration platform, abstract submission and review, badging, on-site accreditation and the final delegate report.
Regularly. Gorillas in Rwanda, the Mara in Kenya and a Zanzibar finish is one of our most requested combinations. One contract, one operations team, one invoice.
A deposit confirms services, with a payment schedule set out in your proposal. We invoice in USD by default and can accommodate EUR or GBP on request.
Every programme carries a written risk assessment, a 24-hour duty phone and medical evacuation arrangements. Comprehensive travel insurance including evacuation cover is a condition of travel.
Memberships & partners
